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Terms of Service

Terms governing your use of CleverAI services.

Last updated: 2026-05-12DRAFT

Draft notice: This document is an honest baseline describing the technical reality of CleverAI services as of 2026-05-12. It has not been reviewed by qualified legal counsel. Until that review is complete, treat this as informational rather than a binding legal instrument.

1. Who we are

These Terms of Service govern your use of Image Converter and the broader CleverAI product family ("Services"), provided by AZINOVE SAS, a French société par actions simplifiée registered with the Strasbourg RCS under SIREN 897 432 324, registered office at 13 Rue de Dahlenheim, 67200 Strasbourg, France ("AZINOVE", "we", "us").

By creating an account or otherwise using the Services, you agree to be bound by these Terms. If you do not agree, do not use the Services.

2. Eligibility

You must be at least 16 years old to use the Services. If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

3. Your account

You must provide accurate registration information and keep your credentials confidential. You are responsible for all activity that occurs under your account. Notify us promptly at support@cleverai.ai if you suspect unauthorized access.

4. Subscriptions and billing

  • Pricing: current prices are displayed on each product's pricing page. We may change prices with at least 30 days' notice, applied to your next renewal period.
  • Billing cycle: subscriptions renew automatically at the end of each billing period (monthly or annual) until cancelled.
  • Cancellation: you may cancel at any time from the Suite billing dashboard. Cancellation takes effect at the end of the current billing period; you retain access until then. Workspace (team) subscriptions are cancelled from the Workspace app by an organization administrator.
  • Refunds: pre-paid annual subscriptions are non-refundable on a pro-rated basis except where required by French consumer-protection law. Erroneously charged amounts will be refunded.
  • Right of withdrawal: as the Services are immediately accessible digital content, the 14-day withdrawal right (Code de la consommation Art. L221-28-13°) does not apply once you start using the paid features.

5. Acceptable use

You agree not to use the Services to:

  • Violate any applicable law or third-party right (intellectual property, privacy, etc.)
  • Generate or distribute illegal content (CSAM, terrorist content covered by Regulation (EU) 2021/784, fraudulent material)
  • Generate non-consensual intimate imagery, harassment, defamation, or impersonation
  • Attempt to bypass our access controls, rate limits, or security measures
  • Reverse-engineer, decompile, or attempt to extract model weights
  • Resell or sublicense the Services without our written agreement

Violations may result in immediate suspension or termination of your account without refund, and may be reported to competent authorities.

6. AI-generated content disclaimer

The Services use large language models and other AI systems whose outputs may be inaccurate, incomplete, biased, or otherwise unsuitable for any particular use. You are responsible for evaluating outputs before relying on them — especially for any high-stakes decision (legal, medical, financial, employment, safety). We make no warranty as to fitness for purpose, and we exclude liability for losses arising from your reliance on AI outputs to the maximum extent permitted by law.

6.1 EU AI Act Article 50 — synthetic content transparency

When you republish or distribute AI-generated content produced by the Services (image, video, audio, or text intended to appear authentic), you must clearly disclose its synthetic origin to the audience as required by EU AI Act Article 50 (binding August 2026). We commit to embedding machine-readable provenance metadata (such as C2PA) in synthetic media outputs where the underlying provider supports it; this assists but does not replace your obligation to disclose.

7. Intellectual property

Your content remains yours: you retain all rights to the prompts and inputs you submit ("Inputs"). To the extent applicable copyright law recognizes ownership of AI-generated content, you also own the corresponding outputs ("Outputs") subject to any rights of third parties (e.g., training-data rights asserted by underlying model providers). You grant AZINOVE a non-exclusive, worldwide, royalty-free licence to host, process, and display your Inputs and Outputs solely for the purpose of providing the Services to you.

Our property: the Services themselves — including the software, UI, brand names, and aggregated usage data — remain the property of AZINOVE and its licensors.

8. Limitation of liability

To the maximum extent permitted by French law, AZINOVE's aggregate liability for all claims arising from your use of the Services is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim, or €100, whichever is greater.

We exclude liability for indirect, consequential, special, or punitive damages (lost profits, lost data, business interruption) to the maximum extent permitted by law. Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, gross negligence, or any liability that cannot lawfully be excluded.

9. Termination

You may terminate your account at any time from the account settings. We may suspend or terminate your account if you breach these Terms, with notice except where immediate action is required for security or legal compliance.

10. Changes to these Terms

We may amend these Terms with at least 30 days' notice (via email or in-product). Continued use of the Services after the notice period means you accept the revised Terms. If you do not accept the changes, your remedy is to terminate your account before the effective date.

11. Governing law and disputes

These Terms are governed by French law. Disputes will be submitted to the exclusive jurisdiction of the courts of Strasbourg, France, except where mandatory consumer-protection rules require otherwise. EU consumers may also use the European Commission's Online Dispute Resolution platform.